Our mission is to provide premier quality products to our customers through creative design and teamwork.
We work hard to delight our customers to establish enduring relationships.
KOKKIA is headquartered in Northern California (USA), Silicon Valley, where the pinnacle of innovation is happening everyday.
Our location is central to all markets, giving us a leading edge to service the US market and a Global economy.
Note 1 : For all shipments , Seller will ensure that shipment/package for the order is handed over to shipping company / post office , as evidenced by the first tracking entry in tracking information for shipment. Once the the shipping company / post office has taken possession of the shipment/package , Buyer assumes all risks for delivery to Buyer (to the address provided by Buyer).
Note 2 : Any additional charges for customs clearance for International shipments outside of the U.S. must be done and borne by Buyer. We have no control over the custom clearance process, the charges and cannot predict what they may be.
Note 3 : Buyers are responsible for arranging returns shipments and returns charges for returns shipments. Seller does not provide shipping labels for returns nor reimburse or refund returns shipping charges.
Note 4 : Returns restocking fees of up to 20% may be charged for returns.
Note 5 : Cancellation fees of up to 3% may charged for any cancellations.
Note 6 : Shipping fees are non-refundable.